Inclusify

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Privacy Policy.

Welcome to Inclusify app, operated by IDT Media SIA ("we," "us," or "our"). We are committed to protecting your privacy and ensuring a transparent relationship with our users and the end-users of our customers' websites.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website inclusifyapp.com or use our accessibility software services (the "Service").

1. Information We Collect

We collect information in two primary contexts: as a Service Provider (processing data for our customers) and as a Business (interacting with our own customers).

A. Information Provided by Customers

  • Account Data: Names, email addresses, billing information, and company details required to create an account.
  • Communication: Any information provided when contacting our support or sales teams.

B. Information Collected via the Inclusify app Script

When our Service is installed on a customer's website, we collect non-identifiable technical information from end-users to ensure the accessibility interface functions correctly:

  • Technical Metadata: Browser type, operating system, device type, and screen resolution.
  • Usage Data: Interactions with the accessibility widget (e.g., which features are enabled, such as "High Contrast" or "Screen Reader").
  • IP Addresses: We may process IP addresses for security and localization purposes, though these are typically anonymized or used only for session-level duration.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To provide, maintain, and improve the accessibility features on our customers' websites.
  • Personalization: To remember an end-user's accessibility preferences across different pages of a specific website.
  • Analytics: To monitor the performance of our script and identify technical bugs.
  • Compliance & Legal: To comply with legal obligations, such as the GDPR, CCPA, and web accessibility standards (WCAG).

3. Data Protection and Security

As a company based in Europe (IDT Media SIA), we prioritize data protection and adhere to the General Data Protection Regulation (GDPR).

  • No Selling of Data: We do not sell, rent, or trade personal data to third parties for marketing purposes.
  • Data Minimization: We only collect the minimum amount of data necessary to provide a functional accessibility experience.
  • Encryption: All data transmitted between our servers and our script is encrypted via SSL/TLS.

4. Cookies and Tracking

Inclusify app uses "Local Storage" or "Session Storage" rather than traditional tracking cookies whenever possible. This allows the accessibility interface to remember a user's specific settings (e.g., font size) without tracking them across unrelated websites.

5. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct inaccurate information.
  • Erasure: The right to request that we delete your data under certain conditions.
  • Data Portability: The right to request that we transfer your data to another organization.

To exercise these rights, please contact us at [email protected].

6. Contact Information

If you have any questions about this Privacy Policy or the practices of IDT Media SIA, please contact us at:

IDT Media SIA

[email protected]

Reg. number: 40103659860

VAT number: LV40103659860

Address: Aleksandra Caka 125 - 7, Riga, LV-1011, Latvia

Website: inclusifyapp.com

Last Updated

January 4, 2026

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